Archive for June, 2010

Several years ago, I was in charge of staffing for a new credit card customer service center that was planning to hire 2,100 employees. During the interview process with one prospective candidate, I brought an abrupt halt to his employment candidacy because he declined to answer one of my standard questions: “What are your compensation [...]

“The more you sweat in training, the less you bleed in battle.” I love using quotes to help make a point and I frequently share this one, which is attributed to the U.S. Navy SEALs, when preparing my clients for interviews.  It’s also one I wish someone had shared with me before my first on-campus [...]